TERMS AND CONDITIONS OF USE
ZUMO Coffee Company (“ZUMO”) owns and operates the Internet sites located at http://www.zumo.co.nz, https://www.zumo.coffee, and http://www.zumo.nz (the “Sites”), located on servers in New Zealand. By accessing, browsing and/or using the pages in the Sites, you agree to these terms and conditions (“Terms and Conditions”) and you attest that you are at least 18 years of age. THIS AGREEMENT CONTAINS DISCLAIMER AND OTHER PROVISIONS THAT LIMITS OUR LIABILITY TO YOU. If you do not agree to these Terms and Conditions, do not access, browse or use the Sites.
Additional terms and conditions apply to functionality provided through the sites and are incorporated herein by reference. WHILE WE MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ABOUT ZUMO ON THE Sites, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE Sites CONTAIN ALL THE RELEVANT INFORMATION AVAILABLE ABOUT ZUMO.
COPYRIGHT AND TRADEMARK. Unless otherwise noted, all materials on the Sites are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by ZUMO and/or its subsidiaries and affiliates or by other parties that have licensed their material to ZUMO. ZUMO marks on the Sites represent some of the marks currently owned or controlled in New Zealand and/or in one or more other countries by ZUMO. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all ZUMO global, intellectual property rights, and ZUMO may own or control other rights in one or more countries outside of New Zealand. You may not reproduce, redistribute or otherwise use any materials without the express written consent of ZUMO. All rights not expressly granted are reserved.
PERSONAL USE. Your use of the materials included on the Sites is for personal, informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of the Sites in any way. You agree to indemnify, defend and hold harmless ZUMO for any and all unauthorised uses you may make of any material on the Sites. You acknowledge the unauthorised use of the contents could cause irreparable harm to ZUMO and that in the event of an unauthorised use, ZUMO shall be entitled to an injunction in addition to any other remedies available at law or in equity.
FEEDBACK AND SUBMISSIONS. You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Sites that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).
PRODUCT SALES AND AVAILABILITY. Products displayed on the Sites may be unavailable in your country. ZUMO reserves the right without prior notice to discontinue or change specifications on products and services offered on the Sites without incurring any obligations.
LINKS. Some links on the sites will allow you to connect with the Sites that are not under our control. ZUMO is providing these links only as a convenience. The appearance of a link does not imply ZUMO endorsement, nor is ZUMO responsible for the contents of any linked site. You access them at your own risk.
DISCLAIMER. EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE Sites ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. ZUMO MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ZUMO does not guarantee that the functions contained in the Sites will be uninterrupted or error-free, that the Sites or its server will be free of viruses or other harmful components, or that defects will be corrected even if ZUMO is aware of them.
MINORS. the Sites are for a general audience that is not designed nor intended to collect personal information from children under the age of 18. ZUMO does not knowingly collect personal information from anyone under the age of 18. We ask that parents supervise their children while online.
JURISDICTIONAL. Any dispute arising from these terms shall be resolved exclusively in Wellington, New Zealand. ZUMO makes no representation that materials in the Sites are appropriate or available for use in other locations. If you access the Sites from outside New Zealand, be advised the sites may contain references to products and services that are not available or are prohibited in your country.
RETURNS AND REFUNDS. When you shop with us online or through our retail outlets, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase from a ZUMO retail location, you may return it for a replacement or refund of the purchase price.
Any product item shipped to you from ZUMO may be returned for a merchandise credit that can be used on a future online order. Refunds are not available for online product returns. Postage is non-refundable. Returns older than 20 days will not be issued merchandise credit. Merchandise credits may be redeemed on the Sites and are not redeemable in retail locations.
How do I return a package?
Return your package by post to:
ZUMO Coffee Company Returns
42 Rutherford Street
Our Customer Service hours are Monday-Friday 8 AM – 4 PM NZST
If you order is incomplete, incorrect, or damaged, please contact us via email (refer to below) or call us on (64) 03 548 7405. Our Customer Service hours are Monday-Friday 8 AM – 4 PM NZST
Order related enquiries New Zealand firstname.lastname@example.org
Order related enquiries Australia email@example.com
Order related enquiries USA firstname.lastname@example.org